Why Dental Practices
Need Their Own App
Dentrix, Eaglesoft, Open Dental, Curve Hero. They handle your clinical workflow. They do not handle the patient experience outside your office. Patients want to book at 10pm on their phone, not call your front desk at 9am. They want a push notification when their cleaning is due, not a postcard that arrives three weeks late. They want to accept a treatment plan from their couch, not drive back to sign paper. Your practice management software was built for the operatory. Your branded app is built for the patient.
Patient Self-Scheduling
Real-time availability synced with your PMS. Patients book, reschedule, or cancel from the app. No phone tag. No front-desk bottleneck. Studies show online scheduling increases new-patient conversion by 25-40% compared to phone-only practices.
Automated Recall Reminders
Push notifications for 6-month cleanings, follow-up visits, and overdue treatment. No more postcards. No more ignored emails. Push notifications have 90%+ open rates versus 20% for email. Your recall rate climbs from 40% toward 70%.
Treatment Plan Acceptance
Patients review treatment plans, see cost breakdowns with insurance estimates, and accept from the app. No second visit to sign paperwork. Practices that add digital treatment-plan acceptance see 15-30% higher case acceptance rates.
Multi-Location Dashboard
One admin panel for all your locations. Per-office scheduling, per-provider reports, consolidated revenue. Your office managers see their location. You see everything. DSOs with 3-20 locations stop juggling separate logins.
Review Generation
After every appointment, the app prompts for a Google review with a single tap. Happy patients get the prompt immediately. Practices using automated review prompts average 3-5x more Google reviews per month than manual-ask practices.
Your Brand, Not Theirs
Patients open your app. See your logo, your colors, your practice name. Not "Dentrix" or "RevenueWell" or some third-party platform that lists your competitors on the same screen. The app is yours on the App Store and Play Store.
What We Build Into
Every Dental App
Single-practice Launch tier ($14,997) includes everything below. Multi-location DSO features at Growth tier ($29,997).
Patient-facing app
- Real-time appointment booking (synced with Dentrix/Eaglesoft/Open Dental via API or CSV bridge)
- Push-notification recall reminders (6-month cleanings, follow-ups, overdue treatment)
- Treatment plan viewer with cost + insurance breakdown
- One-tap treatment plan acceptance
- In-app payments (Stripe) for copays, outstanding balances
- Post-visit Google review prompt
- Appointment history and next-visit countdown
- Office location finder with maps + directions (multi-location)
Practice admin dashboard
- Per-office and consolidated scheduling views
- Provider calendar management
- Patient CRM with visit history, LTV, churn flags
- Recall campaign manager (automated or manual sends)
- Revenue dashboard (production, collections, outstanding)
- Push notification composer with patient segmentation
- Google review monitoring + response queue
- Multi-location switcher with role-based access (DSO tier)
Important: What This App Is Not
This is a non-PHI dental booking and patient engagement app. It handles scheduling, recalls, treatment plan presentation, payments, and reviews. It does not store, transmit, or process Protected Health Information (PHI) as defined by HIPAA.
What that means in practice:
- We DO build: appointment booking, recall reminders, treatment plan acceptance (plan name + cost, no clinical details), payment collection, review prompts, office finder, patient preferences
- We DO NOT build: clinical charting, X-ray viewing, patient medical history storage, e-prescriptions, insurance claims processing, or anything that touches diagnosis or treatment records at the clinical level
If your practice needs a HIPAA-compliant clinical portal (radiology sharing, lab results, medical records access), that is a different category of app with different compliance requirements. We will tell you that on the Discovery Sprint and recommend a specialized vendor rather than take on a build we cannot ship cleanly.
Pricing for
Dental Practices
Discovery Sprint
$1,997
- 90-min call with co-founders
- Review your current PMS integration options
- Figma prototype of your patient app
- Fixed-bid SOW
- Refund if we are not a fit
Practice Launch
$14,997
- Patient app (iOS + Android)
- Admin dashboard
- PMS sync (Dentrix/Eaglesoft/Open Dental)
- Stripe payments
- App Store + Play Store launch
- +$1,997/mo retainer
DSO Growth
$29,997
- Everything in Practice Launch
- Multi-location switcher
- Per-office provider + revenue reports
- Role-based admin access
- Consolidated DSO dashboard
- +$2,997/mo retainer
Practice Owner Questions
Does this integrate with Dentrix?
Yes. We sync scheduling data via Dentrix API or a CSV bridge (for practices on older Dentrix versions without API access). Patient books in the app, appointment appears in Dentrix. Provider changes schedule in Dentrix, app updates automatically. Same integration pattern for Eaglesoft, Open Dental, and Curve Hero.
Is this HIPAA compliant?
This app handles non-PHI dental booking and patient engagement. It does not store diagnosis, treatment records, X-rays, or clinical notes. Because it does not process PHI, HIPAA's technical safeguards (encryption-at-rest for PHI, BAAs, audit logging of PHI access) do not apply to this specific build. If you need a clinical portal that handles PHI, we will tell you on the Discovery Sprint and recommend a specialized vendor.
How much does a dental practice app cost?
Single-practice patient app with admin dashboard: $14,997 plus $1,997/month retainer for hosting, updates, and PMS sync maintenance. Multi-location DSO app: $29,997 plus $2,997/month. Discovery Sprint to scope your specific build: $1,997 (refundable if we are not a fit).
Can patients pay through the app?
Yes. Stripe integration handles copays, outstanding balances, and payment plans. Patients get a push notification with the balance after their visit, tap to pay, done. Your front desk stops mailing paper invoices and chasing payments by phone.
We are acquiring practices for our DSO. Can the app scale?
Yes. The multi-location architecture supports adding offices without rebuilding. New location gets added in the admin dashboard, gets its own provider calendar and reports, and patients at that location see it as an option in the app. We have built multi-location apps that handle 2 to 15+ offices. If you are scaling past 20 locations, we discuss the Scale tier ($59,997+) for more complex permission structures.
What about our existing patients? Can we migrate them?
Yes. We import your patient list from your PMS (Dentrix, Eaglesoft, etc.) on launch day. Patients download the app and log in with their email or phone number. No manual data entry. Existing appointment history and recall schedules carry over.
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